Payment

Payment Policy

This The Ordinary page explains currency, payment methods, and refunds in a store-specific format. This page applies specifically to theordinarybut.shop.

currency and methods at The Ordinary
The following currency and methods guidance applies to the The Ordinary storefront at theordinarybut.shop. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinarybut.shop or 2154001270.

What The Ordinary customers should know about refunds and payment help
The following refunds and payment help guidance applies to the The Ordinary storefront at theordinarybut.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Details from The Ordinary on billing checks
For The Ordinary customers at theordinarybut.shop, this section explains billing checks. Secure payment information is processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

How The Ordinary handles secure processing
The Ordinary publishes this secure processing guidance for customers using theordinarybut.shop. Transactions and displayed prices use USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

What The Ordinary customers should know about currency and methods
The Ordinary publishes this currency and methods guidance for customers using theordinarybut.shop. About Credit/Debit Card

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinarybut.shop
Phone: 2154001270
Physical address: 236 Islington St, Toledo, Ohio, 43610, United States